> ## Documentation Index
> Fetch the complete documentation index at: https://docs.risingwave.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Meta recovery - high frequency

> Respond to repeated streaming recovery failures and confirm recovery.

This warning indicates that the cluster has reported more than five recovery
failures within one minute. Repeated recovery failures interrupt streaming
processing and can leave results stale. The alert alone does not identify the
cause or establish data loss.

Cloud support handles investigation and repair of the recovery process. Contact
support and protect connected systems while streaming recovers.

## Investigation and support

Contact the [RisingWave Cloud support team](mailto:cloud-support@risingwave-labs.com).
Include the cluster and region, alert time, affected workloads, recent changes,
metric screenshots, and any protective actions already taken. Support can
inspect recovery logs and determine the appropriate repair.

## Protect connected systems

While support investigates and streaming recovers:

* Preserve upstream data and replication-log retention so ingestion can catch up.
* Buffer incoming work where supported by your upstream system.
* Allow for delayed downstream results, defer non-critical dependent work, or
  use an application fallback if one is available.

Do not repeatedly restart the cluster to clear this alert. Coordinate restarts,
**Pause**/**Resume**, and resource changes with Cloud support.

## Confirm recovery

1. Open the affected cluster in the [Cloud dashboard](https://cloud.risingwave.com/dashboard)
   and select **Metrics**. Choose a time range starting before the alert.
2. In the **Streaming** tab, confirm that **Streaming Freshness** returns to its
   normal baseline and **Source Rows Processed** resumes when upstream data is
   available.
3. Confirm that downstream applications receive fresh results again and any
   upstream backlog catches up.

The alert can clear when failures leave its one-minute window even if work has
not resumed, so do not rely on the alert state alone.

## Applicability

This alert applies to clusters running RisingWave v1.7.1 or later.

## Related topics

* [Check status and metrics of clusters](https://docs.risingwave.com/cloud/check-status-and-metrics.md)
* [Monitor messages and alerts](https://docs.risingwave.com/cloud/monitor-messages-and-alerts.md)


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