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What is RisingWave Premium?

The RisingWave Premium Edition is a feature-rich paid offering built on top of the open-source RisingWave Community Edition that is available from RisingWave v2.0. Designed for enterprises and organizations with mission-critical data infrastructure needs, the Premium Edition provides a suite of enterprise-grade capabilities to help users maximize the benefits of their RisingWave deployments. While the Premium Edition is a paid offering, it is designed to complement and enhance the open-source RisingWave Community Edition. The Community Edition will continue to be freely available under the Apache License (Version 2.0), and we remain committed to supporting the needs of our open-source community and ecosystem. The RisingWave Community Edition and Premium Edition share the same underlying binary or container image. Users of the Community Edition need to purchase a license key to access the Premium Edition features. For RisingWave Cloud users, all Premium Edition features are available out of the box without additional cost.

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Premium features

The following are Premium Edition features, which include a “Premium Edition Feature” note in the documentation.

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Tooling

Premium Edition customers can take advantage of our on-prem management tool to enhance observability for their RisingWave clusters. This tool accelerates issue detection, streamlines troubleshooting, and optimizes performance. A lightweight version is available under the Apache 2.0 License: risingwave-console.

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Performance and cost

The Elastic disk cache feature harnesses modern hardware to dramatically reduce S3 access costs - by up to 90% - while enhancing performance and improving robustness. Contact us to learn more.

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SQL and security

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Schema management

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Connectors

For users who are already using these features in 1.9.x or earlier versions, rest assured that the functionality of these features will be intact if you stay on the version. If you choose to upgrade to v2.0 or later versions, an error will show up to indicate you need a license to use the features. The premium features are carefully selected based on the following criteria:
  • Seamless integration with proprietary or licensed open-source systems.
  • Advanced features that enhance development velocity and lower production deployment overhead.
  • Performance improvements for non-standard deployment environments.
  • Tailored features specifically requested by our paying customers.

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How to access Premium Edition features

For RisingWave Cloud users, all Premium Edition features are available out of the box without additional cost. Users of the Community Edition need to purchase and set up a license key to access Premium Edition features. The license key, essentially a certificate, is a JSON Web Token (JWT) that encodes information such as the license tier and expiration time. The integrity of the license key is validated using asymmetric encryption.

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Free trial

RisingWave provides a trial of paid features for clusters with up to 4 compute node CPUs, allowing you to evaluate these features on a small scale. When there are more CPUs in the cluster, the trial will be unavailable for both existing and future jobs, and you will need to acquire a license key to continue using the paid features.
  • For a fresh deployment, this free trial is included automatically.
  • For an existing deployment upgrading to this version, you may need to refresh the license key by executing ALTER SYSTEM SET license_key TO DEFAULT; in the SQL shell to activate the trial.

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Set license key

Depending on the deployment, there are several different ways of setting license key.
If you used the RisingWave Operator to deploy the RisingWave, you could follow the steps to set the license key. For detailed instructions of deploying RisingWave with the RisingWave Operator, please check the Deploy RisingWave on Kubernetes with Operator.
  1. Prepare a secret under the same namespace as the RisingWave object, e.g., 
    apiVersion: v1
kind: Secret
metadata:
  name: risingwave-license
stringData:
  licenseKey: |
    <content of the license key>
  2. Set the following fields of the RisingWave object. 
    apiVersion: risingwave.risingwavelabs.com/v1alpha1
kind: RisingWave
metadata:
  name: <your-risingwave>
spec:
  licenseKey:
    secretName: risingwave-license # the name of the secret above
    secretKey: licenseKey # the key in the secret above referencing the data of the license key
  3. Apply the RisingWave object to Kubernetes.
The pod of the meta node (or standalone node) will restart to reflect the license key.If you’d like to renew the license key afterwards, you could simply update the content of the secret created above. The change will be propagated to and loaded by RisingWave automatically.

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Verify license key

To check if your license key is valid, run: 
SELECT rw_test_paid_tier();
A result of t means the key is valid; an error message indicates an invalid key.

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Retrieve license details

To retrieve detailed license information, run: 
SELECT rw_license();
If the current license is valid, the output will look like this: 
{"cpu_core_limit": null, "exp": 9999999999, "iss": "test.risingwave.com", "sub": "rw-test", "tier": "paid"}
Otherwise, an error message will indicate the issue (e.g., invalid token, expired license).

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Premium support packages

RisingWave provides two levels of premium support packages:
Support packageProMission-Critical
Service Hours24x724x7
Support TypePremiumPremium
Support SLAUrgent - 2 hrsUrgent - 1 hr
High - 8 hrsHigh - 4 hrs
Normal - 24 hrsNormal - 12 hrs
Low - 48 hrsLow - 24 hrs
Designated Technical Account ManagerNoYes
Slack / Team ChannelsYesYes

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Pricing

RisingWave Premium Edition doesn’t include premium support. Customers can upgrade to the Pro or Mission-Critical support packages for an additional fee. For detailed pricing information on the Premium Edition and support packages, please contact our sales team at sales@risingwave-labs.com.