In Invoices, you can access a detailed history of your bills, including invoice IDs, billing periods, invoice status, payment amounts, payment methods, and payment times.
At the start of each month, you’ll receive an invoice that consolidates the usage and associated costs for all your projects from the preceding month.
Your invoices provide a record of your usage and payments. It includes:
RisingWave Cloud will attempt to charge your saved payment methods after each billing period (when the invoice status is “Open”). Set up your payment methods to automate payments.
If one payment method is canceled or rejected, RisingWave Cloud will charge another. RisingWave Cloud will not retry to auto-charge during the “Open” period if all payment methods fail. You can make manual payments during the “Open” and “Overdue” periods.
The automatic payment process could fail if your payment methods are invalid or declined. In this case, you can settle the outstanding payments manually.
To pay an invoice manually, click the Pay Now button on the invoice you want to pay and follow the instructions on the screen.
If you don’t settle the outstanding payments within 10 days of the “Overdue” period, all services that you’re currently using will be stopped and you won’t be able to create any new projects. You have to contact the support team to resume the services.